COVID-19: Information for Canadians in the U.S.

UPDATED – APRIL 20, 2020

To limit the spread of COVID-19, American and Canadian authorities announced their intention to temporarily restrict all non-essential travel across the US-Canada border. More information about the temporary border closure can be found online.

If you are currently travelling in the United States:

Consider returning to Canada as soon as possible
Expect longer wait time at border crossing points
Comply with any restrictive measures and directives issued by local authorities such as self-isolation and quarantine orders
Contact your airline or tour operator regarding your travel plans

RETURNING HOME TO CANADA

Airlines will prevent all travellers who present COVID-19 symptoms, regardless of their citizenship, from boarding international flights to Canada. Airlines are required to do a basic health assessment of all air travellers based on guidance from the Public Health Agency of Canada.

Effective April 20, 2020 and until further notice, new measures require all air passengers to have a non-medical mask or face covering to cover their mouth and nose during travel.

When travelling by air, travellers will be asked to cover their mouth and nose in the following situations:

at Canadian airport screening checkpoints, where the screeners cannot always keep two metres of separation between themselves and the traveller
when they cannot physically distance from others, or as directed by the airline employees
when directed to do so by a public health order or public health official

Upon return to Canada, if you have symptoms, you must isolate for 14 days. This is mandatory.

You must isolate in a place where you will not have contact with vulnerable people, such as:
- people 65 years or older, or
- people with underlying medical conditions
You will need to confirm you have a suitable place to isolate where you will have access to basic necessities, such as food and medication
You must use private transportation (such as your own vehicle) to get to your place of isolation
You must wear a non-medical mask or face covering while traveling to your place of isolation

Upon return to Canada, if you have no symptoms, you must quarantine for 14 days. This is mandatory. You are at risk of developing symptoms and infecting others.

You must quarantine in a place where you will have no contact with vulnerable people, such as:
- people 65 years or older, or
- people with underlying medical conditions
You will need to confirm you have a suitable place to isolate where you will have access to basic necessities, such as food and medication.
You must wear a non-medical mask or face covering while traveling to the place you will quarantine

COVID-19 EMERGENCY LOAN PROGRAM

To help Canadians abroad return home, the Government of Canada is creating a special financial assistance program, the COVID-19 Emergency Loan Program for Canadians Abroad. With this program, Canadian abroad directly impacted by COVID-19 will have the option of applying for an emergency loan of up to $5,000 to help secure their timely return to Canada and to temporarily cover their life-sustaining needs while they work toward their return.

Eligible Canadians currently outside Canada who need financial assistance can contact the nearest Government of Canada office or Global Affairs Canada’s 24/7 Emergency Watch and Response Centre in Ottawa at +1 613-996-8885 (call collect where available) or [email protected].

WHILE IN THE U.S.

The Embassy of Canada and our Consulates are currently operating with very reduced on-site presence in line with U.S. and Canadian government guidance. We are facing high demands for support and advise against visiting in person. If you require consular assistance, please contact us by phone at 1-844-880-6519 or email at [email protected].

For emergency assistance, please contact: 1-800-387-3124 / [email protected]. You can also follow our social media channels (Twitter, Facebook and Instagram) for ongoing guidance and check this page regularly for updates. Please also visit www.travel.gc.ca and register yourselves as Canadian citizens abroad to receive updates from the Embassy.

While in the U.S., you should monitor local media and follow instructions from local authorities. Be sure to use credible sources for information about COVID-19.

Social media accounts to monitor:

Twitter

Prime Minister Justin Trudeau @CanadianPM
Travel advice from the Government of Canada @TravelGoC
Health Canada and PHAC @GovCanHealth
Chief Public Health Officer of Canada, Dr. Theresa Tam @CPHO_Canada
Canada Border Services Agency @CanBorder
Centers for Disease Control & Prevention @CDCgov
World Health Organization @WHO

Facebook

You can also find much reliable, up-to-date information on the following sites:

Updates from the Public Health Agency of Canada are available at: http://canada.ca/coronavirus
For the latest advice from the U.S. Government, please visit: http://coronavirus.gov/

STAY CONNECTED

Please share this important information with other Canadian citizens in your area. Encourage them to register with ROCA (https://travel.gc.ca/travelling/registration) to enable them to receive important safety updates from the Government of Canada.

Additional resources and information: